Air Conditioning FAQs

Air Conditioning FAQs

Do you work on window units or P-tac units?

No, we do not.

Do you work on all brands and makes of equipment?

Yes, we do. This is one of our calling cards. At Robinson Air, our goal is to get you comfortable again as soon, and as smoothly, as possible.

How often should I change my filters?

It really depends on the filter type you need. As a rule, you’ll want to replace pleated air filters and furnace filters in your home every 90 days. If you have animals or are close to a high dust area, it may need to be changed more frequently. Check our Order Filters page for more information.

My thermostat is blank and the unit won’t come on. Is there anything I can do?

Check the condensate drain as it may have debris clogging it, which can shut the unit down to avoid it overflowing and causing water damage. Then check the filter and make sure it’s clean and air can flow unrestricted.

Do you offer 24/7 around-the-clock help with your AC services?

Absolutely. You can call Robinson Air anytime, around the clock, 24/7 and we’ll pick up our phone for all HVAC-related services.

I found water pooling around my furnace while the AC was running; what’s going on?

The furnace and AC (inside unit) share the same blower. When you’re running your AC, condensation is created inside. While the water should be properly draining through a drain line, the line could be clogged or there could be a hole in the drain pan. Once we have a chance to inspect your unit, your Robinson Air tech will give you the play-by-play, step by step.

How will I know it’s time to replace my AC with a new unit?

There are three simple signs or symptoms to keep an eye out for.

  • First, your AC unit really shouldn’t surpace its 15-year service lifespan. Around the time it’s getting too old, you can begin planning for a replacement.
  • Second, have you noticed a rather steep decline in its efficiency? Is it taking too long to cool your home? Seeing higher energy bills?
  • How often does it require maintenance and repairs? Even at once every couple of years, it makes sense to upgrade.

Why is their hot air coming out of my AC?

While there are a variety of causes we could dive into, the vast majority of ACs we see blowing hot air are doing so because the air filters are too clogged, the refrigerant is running too low, or your evaporator coils have become too dirty.

What is causing my summer air conditioning bills to be so high?

As you can imagine, in our area around summertime, we get this question a lot. This is also why our home inspections are so popular. Our techs can come out, look at all the different variables, and give you the specific answers you need. Generally speaking, the causes are:

  • Your home is older, and the overall sealing has become weathered.
  • Your attic insulation isn’t pulling its weight properly.
  • Your ductwork is also not working as it should, or optimally.
  • The AC unit you have isn’t properly sized.
  • Your AC equipment is simply dated and needs to be upgraded.