Heating FAQs

Heating FAQs

Do you work on wall furnaces?

Yes, we do.

Do you work on floor furnaces?

No, unfortunately, we don’t work on these particular kinds of furnaces at this time.

Do you work on fireplaces?

No, we don’t work on fireplaces. These require a different kind of specialist. We work specifically with modern heating and cooling systems, or HVAC systems.

Do you work on Mini Splits?

Yes, we do.

Do you work on all brands and makes of heating equipment?

Yes. This is something we pride ourselves on, so regardless of which brand and make your unit is, we can help.

Do you offer 24/7 around-the-clock help with your heating services?

Absolutely. You can call Robinson Air anytime, around the clock, 24/7 and we’ll pick up our phone for all HVAC-related services.

I’ve been hearing loud banging noises when I turn my furnace on. What does this mean?

Typically this means your burners are dirty. They’re preventing the gas from properly feeding into the furnace and instantly igniting. Over time the build-up causes the gas to make a loud bang when it ignites. This shouldn’t be ignored! The last thing you want are cracks in your heat exchanger.

Can you tell me why my furnace is blowing cold air?

Sure, there are a couple of different options to look at. First, check to see whether your thermostat’s fan setting is set to ‘On’ rather than ‘Auto’. Or, perhaps your pilot light has gone out for a variety of reasons.

The third cause could be a lack of gas getting to the furnace — make sure the valve switch is on (where the lever is parallel with the gas line going into the furnace).

How long should my furnace last me before I need to replace it?

This is a great question. Because we haven’t had a chance to meet you and inspect your unit yet, we can only give you generalities. These are just basic estimates from Consumer Reports. The best thing to do if you’re unsure is simply to give us a call, especially if you could use a reliable HVAC company for your ongoing maintenance needs.

  • The average Electric Furnace lasts roughly 15 years.
  • The average Gas Furnace lasts roughly 18 years.
  • The average Oil Furnace lasts roughly 20 years.

Can you help me choose a more energy-efficient furnace?

It would be an honor, yes. We’re happy to come on out, professionally inspect your current furnace and HVAC needs, and then give you a range of options. We can work with you to find the perfect solution for your budget and the size of your home, with financing available.

Do I really need to tune up my furnace every year? Can you help?

Yes, and yes. Think about your home’s HVAC system as an engine. In fact, it’s one of the most used engines in your home. As such, it needs to receive regular maintenance after so much usage. Imagine what would happen to a brand new car if it didn’t receive a tune-up after 10k miles…20k…30k, etc.

For the vast majority of homeowners, once a year is fine to ensure you get the value you’re paying for, and high-quality performance for the full-service lifespan of your system. Learn more on our Comfort Club page.