Customer Reviews

Excellent, all the way thru the process

Attention to detail and very friendly to talk to!

They arrived at the time they said they’d be there, very professional and courteous and completed the work in a timely manner.

Kevin Ballard was very polite , friendly, checked our furnace, thermostat, hot water heater, and air conditioner. He even picked some boxes up in the backyard the wind had blown in that we didn't know about. Very nice person.

Adam was absolutely above exceptional in his understanding of repairing our Lennox heating system. In repairing the system he made us aware of the problem the best he could which made him seem utmostly trustworthy and the workmanship he demonstrated in fixing the heater is greatly appreciated. In my opinion, this employee is an asset to this company, a professional at his job and I would request his service in the future if needed, as well as giving Adam a great reference for a job well done.

Brandon is so great. Professional and courteous!!! We always ask for him. He explains what he is doing and why

Great work by Kevin. On time with professional service. Thanks!

Brandon was very polite and answered all my questions. This is my second time with this company and Im very satisfied.

On time, clean, explained everything, best communication with any company I’ve ever had. Wanted to make sure I was happy. Would highly recommended.

Kevin did a great job he made things go smoothly and was very informative.Excellent service definitely recommend them. Thanks again Kevin!

Technician was very knowledgeable. Had a good winter check up.

Manny was Awesome and Thank You and if there's anyway that he can be the service Tech for us next time and also for as long as you do our services Thank You Jack

Jacob and Ryan got my family and I up and running. They were very knowledgeable and did an awesome job installing our HVAC.

We had the pleasure of having our service done today by a gentleman named Adam. He was very professional from start to finish and demonstrated vast knowledge regarding the HVAC system. He answered all our questions and was very polite throughout. My family and I are very grateful, Thanks Adam!

Mr. Kevin did an excellent job servicing our air system. He told me about the UV and Air purifier. Great job and expenrience

Robinson Air serviced and did a tune-up on both of my units, and the experience was excellent. Brandon (Tech) was professional, on time, and very thorough. Everything was explained clearly, and both units are running great. Reliable, honest service …I highly recommend them.

Very friendly and knowledgeable.

Extremely helpful, friendly, and timely! As usual from your company!! Awesome! Kevin was and is always extremely friendly and helpful!!

Very professional very friendly gentleman, very knowledgeable and made sure I understand everything he was going over with me

Bought a brand new system 2 years ago from Robinson Air that wouldn't come on. They sent a tech out by the name of "Kevin Ballard ". Kevin was amazing; being that it was a 2 year old system and understanding our frustration Kevin remained calm and took the time to explain what he was doing and what he was doing to fix my system issues. Kevin was straight forward and professional which I definitely respect and will request him personally for my system needs...

Mr Kevin was very professional and answered all questions on the new system

Kevin was very professional and did a great job installing a thermostat. He made sure everything worked and that we knew how to use the new equipment.

What professional repersentives for your company. Very knowledgeable and detailed. We were impressed with both Erwin and Nick. They dug right in and wk quick and cleaned up after themselves. They answered all our questions. So nice to have young men that knew their job. We appreciate them and all your staff. Thank you. Dan and Diane Simon

Manny came out to do on winter check. Amazing customer service. Highly recommend Robinson for any and all HVAC.

What professional repersentives for your company. Very knowledgeable and detailed. We were impressed with both Erwin and Nick. They dug right in and wk quick and cleaned up after themselves. They answered all our questions. So nice to have young men that knew their job. We appreciate them and all your staff. Thank you. Dan and Diane Simon

Mike did a fantastic job. Informative and efficient

Adam was very knowledgeable and professional! He took extra time to fix an airflow problem that we have been having for several seasons. He answered all our questions without hesitation!

Mike Heinlien came out performed routine maintenance on my A/C unit. He was very thorough with his inpection and when he spotted an issue, he explained in detail the issue and how to fix it which includled the costs. Mike was very honest in his evaluation of my unit and made some recommendations. He thoroughly inspected and cleaned the unit and prepared all of the necessary paper work and the total costs. I was very impressed with his integrity and his work ethic. Please keep him around. Thank-you.

Adam was awesome!!! Super knowledgeable and professional!

Adam was great to work with and super helpful.

Heating system check up. Keven worked quickly and did a great job.

Kevin was awesome! He took great care of us and was very informative and polite!

Manny Vega was Very courteous and professional, punctual, and Very personable. Enjoyed speaking with him. He did an awesome job. Very pleased with his work. Quick and efficient.

Jacob and Ryan they did a great job removing the old heating unit and putting in a new unit inside and outside. They were very professional in doing the job. They hauled off the old ones. They left it clean when they finished. They told me all about the unit and asked if I had any questions about it. Very nice guys. 5 Stars job.

Adam took time to explain everything to me and showed me on camera the various parts of my system that are good or may require work in the future. He made sure everything was running well and identified things previous missed by another company. He built a trust relationship and calmed my nervousness about the system. Strongly recommend.

Manny was very courteous. He even made friends with my kitty cat. That's A+ in my books

We are happy with Kevin. He arrived on time and completed our winter system check efficiently. He was professional, thorough, and took the time to ensure everything was in good working order.

Adam awesome tech, very knowledgeable.

Kevin did a really great job! He was very knowledgeable and explained everything. He was also very friendly and polite.

Thank you Manny for doing my check up on my furnace.

Nick and Kerwyn did an excellent job. Appreciate their attention to detail and in answering all of our questions. System seems to be working so far. Thank you!!!

Manny showed excellent customer service. He was very helpful and very knowledgeable.

Kevin did a great job taking care of my unit and letting me know what my problem was and now I need to go see summit gas people and tell them to get there head out of the rear and give me my gas back so he can finish his inspection thank you

Kevin was very respectful, professional and friendly.

Adam was my Tech today. He was absolutely wonderful. I’ve always really great and positive experiences with Robinson Air, all of the Techs are thorough in their own sense, but Adam Was 100% the most thorough tech that I have dealt with. I highly recommend him.

What professional repersentives for your company. Very knowledgeable and detailed. We were impressed with both Erwin and Nick. They dug right in and wk quick and cleaned up after themselves. They answered all our questions. So nice to have young men that knew their job. We appreciate them and all your staff. Thank you. Dan and Diane Simon

Thank you Manny for doing my check up on my furnace.

Manny did a great job!

Kevin was perfect! He was pleasant and efficient. Would request him for my next service

Kevin did a great job he was very helpful

Adam was very thorough on my unit and explained everything very well, I would highly recommend him and service

Adam did an outstanding job at my residence. He well represented your company. An excellent employee.

We've had Robinson Air for service at our home for both HVAC and plumbing and each time they've been fantastic to work with. Always satisfied and have never had any issues they couldn't take care of.

Kevin was very professional and worked throughly! He explained everything clearly thank you!

All around excellent service from Robinson Air. Today Nick and Kerwin came out and replaced my old systems in a timely manner. Very pleased with their work, explanations and cordial manners! Thank you so much!

Mike was very professional and helpful. He's very easy on the eyes also. As always, Robinson Air rocks.

Kevin is always pleasant and professional. Service is always great.

Kevin helped us replace a control board for our AC unit. He was very helpful, professional and didn't try to upsell. 10/10 would recommend.

Adam was an awesome technician! He was polite; he explained everything well. He made recommendations that would make our system work better. Highly recommend Adam with Robinson Air for all your heating and ac needs.

Good and efficient work done, with 0 hassle. Kevin was fast and got the work done in no time. Made us aware of what he was doing and offered to answer any questions etc. I would definitely recommend this company, and kevin as the tech.

Kevin Ballard informed me of the condition of my system and told me what to look out for if any problems occur. He also showed me how to change the battery in the thermostat. He was pleasant and very professional.

Manny came out and tuned everything up, and was extremely professional

Kerwin and Nick did a fantastic job installing new heat and air systems, new hot water tank, and cleaning the duct. It was a busy day and they were professional from start to finish. This guys should definitely get a big old bonus from Santa !

What a great repersentive for your company. Very knowledgeable and detailed. We were impressed with him. We understood what our cost would be and why. His kindness and respect made u feel confident we can make a good decision. Thank you. Diane

Adam was great. Knowledgeable about the issue and made recommendations

Professional and great service

Adam! Very friendly! Definitely was fast and quick!

Kerwin and Nick came to install/replace our entire upstairs HVAC system. They were on time, courteous and very professional. Kerwin answered all of our questions and ensured they walked us through everything that was completed. Great overall experience.

Excellent customer service as always! Rapid response time and our service tech Brandon was friendly, informative, and professional. Very pleased and thankful for the Robinson Air commitment to customer satisfaction. Keep up the great work!

Kevin came out today and he was very friendly, knowledgeable and helpful. He made sure I understood everything I needed to know about my unit

Outstanding service! Kerwin and Nick provided expert, professional work! Completed 2 units’ installation in a day. Answered our questions with enthusiasm and expertise. Louis covered all of our explanations for purchase and ensured our confidence. The highest appreciation to and recommendation for Robinson Air services.

Adam was very professional and nice he got the job don’t quickly and explained in detail what needed to be fixed.

Kevin was professional and respectful.

Kevin was great and we are really glad to have this part installed so quickly and ahead to the winter storm expected tonight!

Very friendly and great service from Adam today . Was great. Very helpful and knew exactly how to help us . Thank you Adam for all your help .

Adam was amazing he explained everything perfectly to me, and made my experience feel very comfortable. I appreciate the service and awesome customer service.

Kevin was polite and professional

Adam did a great job and he is very friendly and explained everything and what our opinions are .I like to keep him for our services in the future if we can . Thank you very much . Merry Christmas and happy new year 🎊

What a great repersentive for your company. Very knowledgeable and detailed. We were impressed with him. We understood what our cost would be and why. His kindness and respect made u feel confident we can make a good decision. Thank you. Diane

Kevin was very respectful and kept it professional.

Adam was very friendly and courteous! Job done in a timely manner!

Our tech Brandon Dorman was helpful and I think did a great job

Manny came out to get my heat back up and running. He went above and beyond! Was very polite and professional

Kevin was Very professional and knowledgeable.

Lewis was awesome. He expained everything in terms that was easy to undestand. What was needed to correct r issues and detailed information on how it would be done. Thank u so much!!!

Kevin was great and we are really glad to have this part installed so quickly and ahead to the winter storm expected tonight!

Jacob and Ryan were two of the nicest young men! I really enjoyed them. So honest and kind. They worked hard at cleaning the air ducts and did a great job. They also educated me on things do might need at another time and how it will help. I was blessed with them today! Thank you both!!!

Kevin was very helpful! He explained the issue and showed me what was wrong and got me all fixed up!

Adam did an amazing job working through multiple request from a frozen over exterior unit to identifying the source of vibration noise and resolving the concern. He was efficient and professional, providing clear information about solution options and follow-up timelines on necessary parts.

Kevin came out to do maintenance check on hvac system. Did a great job and was thorough.

Just had a complete new system with duct work installed and couldn’t be happier with the experience. The professionalism and quality of work is was beyond expectations. Kerwin and Nick did an excellent job, explained every step where I could understand, and got us back better than before.

Adam with Robinson Air came on a service call and was extremely knowledgeable about my issues. Adam was courteous, professional and pleasant. I would highly recommend Adam

Manny came out and did a furnace maintenance. He was very polite and professional.

I would like to express my sincere appreciation for the outstanding service provided by Technician Kevin Ballard. From the moment he arrived, Kevin demonstrated a high level of knowledge, professionalism, and attention to detail. He took the time to thoroughly evaluate our new system, clearly identifying the issue and providing a precise and confident diagnosis. Kevin not only explained what was happening in a way that was easy to understand, but he also walked us through the steps needed to correct the problem. His expertise was evident, and his calm, respectful demeanor made the entire experience stress-free. It is clear that he takes pride in his work and in ensuring customers feel informed and supported. We are grateful for his skill, professionalism, and dedication. Kevin is an exceptional representative of Robinson Air, and we truly appreciate the quality of service he provided.

Kevin was the technician who came it did maintane on my house and he was fast efficient, Highly recommend

Adam was really friendly and professional! He got the job done fast and was super informative and its going to help my hole air unit and family a lot! Thank you very much Adam!!! We really appreciate your hard dedicate work!!

Good experience, Kevin did a good job

Wonderful, caring service personnel. A totally great experience . I know I can trust Robinson Air to do a complete yearly system check, which relieves any worries entering. Kevin was very helpful, patient and respectful with a senior citizen that needed help.with new technology!

Kevin was very helpful and knowledgeable on my issues and offered good advice to help me fix my issues in the future

Adam was amazing! We appreciate him so much! Very polite and courteous.

Adam was very polite and very professional in appearance and attitude. Very knowledgeable about what was wrong with our furnace and got it working. I would recommend him to anyone that would need help.

Kevin did an amazing job getting my heating fixed.

Huge shout out to Kevin. He came out this evening to get my heat back up and running. He went above and beyond! Was very polite and professional and didn’t even mind that my dog kept licking his hands and wanting to play with him! Thank you, Kevin! I hope you and your family have a wonderful Thanksgiving!

Shows up on time, very dependable and friendly. Explained everything. I'd like to thank Leonard and Mathis for the outstanding job they did today. Installed a hot water heater and repaired water line behind the washing machine. Wishing you and your family's a very Happy Thanksgiving.

Adam did a awesome job

Very professional and answer all questions would not go with anyone else

JP was so professional and communicative in replacing our water heater. He even talked to my dogs who wanted to be noisy. So grateful to him and Robinson Air.

Kevin did a great job taking care of our AC unit and telling what we need and how to go about getting it done the right way thank you for your support

Our family continues to be impressed by Robinson Air and their Employees. Today we had a Tune Up maintenance service. Kevin Ballard came out promptly, on time, very professional and friendly. He was very thorough in checking every aspect including the cooling and heating. Checked unit outside and up in the hot & cramped attic. He left every area perfectly clean and was very kind. Thank you Robinson Air - you all have a great team-! Would recommend your company to everyone we know.

Kevin is the consummate professional. Great asset for your organization...

Adam did an amazing job today!! Thank you so much!!

Mr. Vega is very knowledgeable and explains things in an easily understandable manner. Highly recommend

Bobby arrived right on time and got the work done immediately. He was very efficient and friendly

Kurwin and Nick from Robinson Air were very professional and courteous and did a tremendous job at putting in a new system. They both deserve a bonus and a raise for sure. Thank you very much.

Very friendly and great service from Adam today . Was great. Very helpful and knew exactly how to help us . Thank you Adam for all your help .

Kevin and Adam were very thorough and quick with my yearly heater maintenance. Thank you!

Explained everything in detail. Brandon was Very professional.

Kevin and Adam did Adam did a great job

Michael was very professional and easy to understand his tests.

Very pleased with the service provided by Kevin and Bobby. Very polite and professional! They explained everything going on with the unit and had it fixed quickly. Thank you!

Manny Technician Did a Exceptional Job, He was very Customer polite . I recommend Robinson Air services to everyone. . .

Fast and efficient service.. Kevin Ballard.

Knew his job, was on time, very polite and answered all questions.

Kevin did a maintenance check up, and was wonderful! He was professional, friendly, efficient, and very informative! We are reassured knowing our AC unit is ready for the summer season!

Manny did a great job!

Great service! Friendly, quick and efficient. Kevin was very good at explaining everything and completed the service quickly. Kevin gave us information to look over about the air purifier system which he recommended.

The technician was polite, friendly and time. He explained what was installing in great detail.

Wonderful, caring service personnel. A totally great experience . I know I can trust Robinson Air to do a complete yearly system check, which relieves any worries entering

Kevin checked out our HVAC system for winter. Excellent work!

We have had a great experience with every technician from Robinson Air. They have all been very knowledgeable, courteous, and considerate. Our new heat pump is working well and keeping our home perfectly comfortable. They cleaned up so nicely after the job also. I did run into several problems with the answering service. They do not know what they are doing, they misscheduled technicians, called me numerous times with appointments that did not happen and had no consideration for my time and needs. If you can actually get an appointment with a technician, you are going to be so happy with Robinson Air!

Very friendly and professional

Manny was a pleasure and was great at explaining to me what he was doing !

Kevin Ballard was fast, informative & very nice. This is his 2nd time servicing our unit and he always gets the job done in a timely manner. We recently had our roof done and the roofers knocked our pipe from our water heater off and he put it back on for me and I really appreciate that. Thank you Kevin!

Manny Vega is always helpful and professional. Excellent work!

William Brady provided excellent service in replacing our 14 year heating and air system. The installation provided additional work to be done and William worked two days with the install. He takes pride in his work and it showed!!

Very polite & professional.

Both of those guys did a great job. Kept me informed on everything they were doing. Thank you

Kerwin and Nick awesome job

Kevin and Adam, I am so greatful for you guys. Both so friendly and work so well together. Adam got right into that attic and knew exactly what he was looking for, wonderful guy. Kevin was fast with the figures and broke everything down for me. It’s a blessing to have guys this professional and enjoying their job. Thank you both.

Very good service. Thank you Manny for being professional and punctual. Explaining everything that was done and recommending other things that might improve my HVAC.

Brandon was very good, kind, and professional. Inspected the heater and made sure there weren't any leaks anywhere. On time and quick.

Robinson has always been very good to us!!! Thanks for all that you do

Thank you, Kevin for your honesty!!!

Very professional, no issues.

Very nice and explained what was found very well.

No matter when I need them they always come through in true fashion. Twice in the past 30 days, once for my A/C and then now for a plumbing issue. I honestly wouldn’t trust anyone else. They need to give Alexis (Sorry of if I spelled it wrong) a raise, hands down the best customer service on the planet, always compassionate and willing to go the extra mile to ensure you are taken care of and rather than tell you no right away, she always lets you know that she will talk with the higher ups to see if there is a way to make it happen. She definitely deserves a huge thank you for all she does.

This company is always courteous and respectful. No matter when I call, they are considerate and helpful even when I seem to be at my wit’s end. Great to have you on speed dial!

Kevin and Adam came out to do routine tune-up on furnace and A/C unit. They sent a text ahead of time so we’d be ready, and they were personable, professional, and quick while they were here. They had a couple suggestions for keeping the equipment running better, and seemed very knowledgeable. Will happily continue to do business with Robinson as long as they continue to staff exemplary employees like these guys.

Kevin and Adam were very respectful and helpful to a few questions I had,I would highly recommend them for the service that they did

Kevin and Adam are on top of it. Respectful, knowledgeable, and great communication.

Adam and Kevin were great! Kind, quick, answered all the questions I had. Thanks gentlemen!

Reuben provided a great service and quote for replacing my hot water tank! Reasonably priced and impressive technician.

Brandon was great! Kind, respectful, informative, and efficient for our system maintenance appointment.

Conversationalist, Smart

Kevin was professional and pleasurable.

Very professional and fast!

Manny was excellent, so helpful and knowledgeable, I'm happy to be a customer.

It’s nice we normally have the same tech for our visits. Brandon is always thorough and always asks if we have any questions when he’s done.

Ruben Montance was very professional and knowledgeable. I'm very pleased with the service provided. I will certainly yous Robinson Air again.

Courteous, on time and efficient.

Robinson Air HVAC and Plumbing (Nick & Kerwin) performed a replacement of my heating and air system. The Technicians were very knowledgeable and highly professional. They got my system ready for those frosty days of winter. My Highest Recommendation for their knowledge, service and professionalism.

Mr. Kevin Ballard was professional and thorough. Gave me some good recommendations for my system. Glad I am a client of Robinson air!

Great professional service.

Our system needed re-wiring. Nicholas was very courteous, professional and knowledgeable. In just a short time he and his co-worker were finished. Appreciate the excellent service.

Very knowledgeable and helpful! Manny is very knowledgeable about all things HVAC!

Hello Manny Vega, I would like to express my sincere gratitude for your exceptional service to our HVAC system today, October 28, 2025. Your expertise and dedication were instrumental in ensuring the optimal functioning of our equipment. We extend our collective appreciation to the entire Robinson Air team for their unwavering commitment to providing exceptional service. Your consistent excellence is a testament to the team’s hard work and dedication.

Manny did an awesome job was the best

They answered fast, explained the price and possibilities, and came out within the hour. Reuben was very professional, nice and explained what was wrong with our water heater and how to maintain it. Awesome company!

Kevin was great very nice and professional would definitely recommend him

Kevin came to our house for maintenance on our systems. He was very professional, explained in detail about our systems. He was very thorough. Would definitely recommend him.

I have used Robinson Air for years. They respond very fast and always takes care of our needs in a very professional manner, within a reasonable budget. Louis was very professional, friendly and easy to talk to. Answered all my questions. Worked with us on finding the most affordable deal that would match our needs. Didnt try to sell their most expensive unit. Very patient and honest about service and equipment. I highly recommend!

The install team Kerwin, and Nick were awesome. Finished the job in one day, gave a thorough review of the new system and all of its bells and whistles. And did an excellent job cleaning up the mess made from removing the unit. Highly recommend Robinson Air and their seasonal inspection/monthly maintenance program. So far it has saved me money on repairs, and kept everyone from getting sick from carbon monoxide from the unit that was removed.

Mr. Kevin Ballard was professional and thorough. Gave me some good recommendations for my system. Glad I am a client of Robinson air!

Robinson Air has remedied a few plumbing issues at our place. A big salute to Lenard and Reuben for such good work!

Kevin did a wonderful job. He explained everything to us. And took his time checking everything out. Very politely and knowledgeable. Answered all of our questions

Manny was very friendly and professional. He has always treated us with respect.

Mike came out and performed a routine service on our unit and he did an outstanding job. He was on on-time, worked quickly and was very clear and helpful in explaining everything he was doing. He definitely knew his job well! On top of that, we have little kids at home, and despite a couple of unexpected flying toys and distractions, he stayed calm, professional, and handled everything with patience and great reflexes. Highly recommend! Great service, great attitude, and we genuinely appreciate his work!

Thorough and professional service. Kerwin and Nick were extremely professional, thorough and efficient. They did an excellent job.

Mr. Kevin Ballard was professional and thorough. Gave me some good recommendations for my system. Glad I am a client of Robinson air!

Mike checked heat system, everything working now, but system very dirty.

Kevin was prompt and thorough in his diagnosis

My mom has annual maintenance for heat and air the Robinson people are always prompt and courteous. From the initial call through the process of checking things out every aspect of service is great.

Kevin was polite and professional

Manny Vega did our fall tuneup. He did a great job and was a pleasure to meet!

Robinson is one the best in Lawton. Great employees and services.

Excellent job inspecting and finding things tha were previously overlooked. Recommended repairs and explained the “why it needs addressed soomer than later.” Overall great experience.

Manny was amazing. He was so helpful, very efficient and explained things completely easy to understood

Competent, friendly, professional and courteous young man

Kevin came out for routine winter maintenance. He is very professional and kept me up with all the procedures he was conducting. Kevin was friendly and neat.