Customer Reviews

See What Others Have To Say

At Robinson Air, we believe our customers say it best. We've proudly served families and businesses across Southern Oklahoma and the Wichita Falls area, providing trusted HVAC solutions with a friendly hometown touch. Take a moment to read real reviews from folks right here in your community—discover firsthand why Robinson Air is the trusted choice for comfort, care, and dependable service.
5 star is for your technician Manny who service my heating & air conditioner unit
Margaret Koch
1 day ago
Adam was really great! He took his time to check all systems, did a detailed job and worked me through every step. I have never been this satisfied with work done on the unit
Kelvin Nash
3 days ago
Very informative and knowledgeable about the aC products we were interested in.
LaDawn
4 days ago
Great job very professional
steve Courchesne
4 days ago
Adam was really great! He took his time to check all systems, did a detailed job and worked me through every step. I have never been this satisfied with work done on the unit
Kelvin Nash
4 days ago
10/10. Amazing. I sent a request last night via the company website and got a call around 9 A.M this morning saying a Plumber would be available between now and Noon. Within 45 minutes Ruben called me and said he was on his was. Ruben came to service a clog in my bathroom. I spent hours the night before snaking it with no luck. He explained what he wanted to do and gave me some options to choose from. I decided and he cleared the drain and ran a camera so we can see whats going on. He was extremely poliet, professional, understanding and quick in everything he did. Not only that, he was respectful of our home and treated it as his own. My past two experiences with this company has lifted a great weight of my shoudlers. I HIGHLY recommend calling Robinson for any plumbing needs. If you're concerned about the price, just know that you are getting high quality, honest working men and woman who truly do care and who want to help.
Robert Boykin
4 days ago
Clean, Professional, courteous, respectful, I Always appreciate the prompt, professional treatment I received from these Service Technicians!!!! Brandon does Excellent Work and is very quick and quiet. He takes the time to inspect the entire system. Mr Brandon is very Welcome at this house. Thanks Again to Robinson Air for Expert Service!!!!!
Drifter Truck
4 days ago
So far, good. But waiting on a part so not completed yet. Manny Vega finished the job and was quick and very professional. So far we are happy with the repair. Part received and completed. Quick Pleasant and professional.
renee splittstoesser
5 days ago
Adam did a great inspection
Jay
5 days ago
Manny did a great job.
Jeff Percival
5 days ago
Nick and Kerwin from Robinson Air completely exceeded my expectations during our full HVAC system replacement. From start to finish, they were professional, thorough, and incredibly respectful of my home. Nick handled all of the indoor work up in the attic, taking care of the ductwork and ventilation components with great attention to detail. He made sure everything was properly installed and functioning as it should. Kerwin worked on the outdoor unit and system setup, and it was clear he knew exactly what he was doing—everything was handled efficiently and with care. What really stood out to me was how well they communicated throughout the entire process. They took the time to explain what they were doing, answered my questions without making me feel rushed, and even showed me pictures so I could understand the work being done behind the scenes. That level of transparency meant a lot. On top of that, they left my home just as clean as they found it—no mess, no debris, nothing left behind. It’s not always easy having major work done in your home, but Nick and Kerwin made the whole experience smooth and stress-free. If you’re getting HVAC work done, I highly recommend asking for them. You’ll be in great hands.
Jackie Ruiz
6 days ago
I had my first AC system maintenance from Manny, with Robinson Air HVAC & Plumbing. He is very personable, friendly and knowledgeable, as is anyone I have dealt with from the company. After servicing the equipment in the attic he went outside to service the compressor. He found out he couldn’t remove the circuit breaker from the back of the unit. Due to some loose wiring the connection had heated up and melted the breaker switch in place. Manny was able to fix the problem completely. I HIGHLY recommend Robinson Air HVAC & Plumbing!
Dr Rick Filipek
6 days ago
From the day I called for an estimate to fix a plumbing leak in my front yard, to the day Reuben Montanez and Ryan came to repair it has been the most awesome experience. They were so polite and helpful! They worked hard and didn't leave a mess. I would recommend them to anyone needing service. And the price of the replacement was very affordable. Thank you Reuben and Ryan! I appreciate you so much.
LISA TATE
6 days ago
Adam, did a great job in servicing our HVAC unit. Thank you for your attention to detail and hard work. Great job!!!
Timothy Jones
7 days ago
Thank you Robinson Air and specifically Brandon for maintaining our air conditioning unit on our Airbnb.. I know it’s ready for summer and the air is clean. You guys make things easy. Thank you!!
Tammy Robinson
7 days ago
I just want to say, Adam Freeman, sir thank you for taking your time explaining everything to us and making me feel safe and comfortable about our decision for new unit. Your knowledge and expertise are greatly appreciated. We should have know you long ago and it will have save us so much, but regardless the options you presented are all great. Again thank you so much 🙂
Michelle Pilon
1 week ago
Kevin checked out our HVAC system for the summer's onslaught. Excellent work!
Paula Peterson
1 week ago
Manny thier Tech. Squared us away after another company told us our system was unrepairable
Robert Tisdale
1 week ago
Kevin was very friendly and did a good job.
Dolly Caldwell
1 week ago
From the nightmare of finding an old air system leaking water into garage and under the tile flooring of kitchen ... to a well explained professional and friendly review with several options to fix, replace, upgrade etc. So happy we called them. They addressed ALL our concerns and questions. Same day inspection and fast scheduling. Will definately sleep better tonight. Day one of installation. So fast and well done. Jacob and partner are easy to communicate with and very courteous. Almost done. Final ... beautiful system and water heater. Air scrubber is a noticeable difference in air quality too. Every followup tweaks were handled really fast and professionably. Friendly people working for this company. Plumber Mr Wilkes and tech Adam Freeman have 5 star ratings too. We will be using the semi annual system checks too. Thank you everyone.
Debra Neiman
1 week ago
So far, good. But waiting on a part so not completed yet. Manny Vega finished the job and was quick and very professional. So far we are happy with the repair.
renee splittstoesser
1 week ago
Great service in and out really quick and efficient… I had manny notify me he was on his way and found the problem with my AC really quickly helped and even explained the issue so I understood what the issue was. Super polite and overall and good experience even being on a Sunday
Ansin Sloat Davis
1 week ago
Can’t sing enough praise of William and Christian my AC techs that came out today. They cleaned my system up, and went above and beyond to install new drainage pump. Prices were insanely reasonable. Absolute amazing customer service.
Justin Mccann
2 weeks ago
Kerwin, Christian, Mike and Data we’re excellent representatives of your company. They were kind competent and professional. This job was a beast and they handled it like pros. If I could give more than a five star rating, I would. Thanks again! Cindy Fansler
Bailey Fansler
2 weeks ago
Tech was very helpful and explained everything and did a great job
Rikki Hoffmeyer
2 weeks ago
Fast response time, checks in for time and shows on time. They provide professional service , and quality work you can trust. Brandon treated our home with care, communicated every step of the way, and made sure everything was running perfectly before leaving. I would recommend Robinson air HVAC to anyone looking for maintenance or replacement as they are very reliable , knowledgeable and trustworthy.
Raji Kaur
2 weeks ago
Courteous, on time and efficient.
Roland Stolzer
2 weeks ago
Very personable and professional. Really appreciate the texts and calls when they are heading your way as well as reminders even on the prepaid service calls.
patricia davis
2 weeks ago
From the nightmare of finding an old air system leaking water into garage and under the tile flooring of kitchen ... to a well explained professional and friendly review with several options to fix, replace, upgrade etc. So happy we called them. They addressed ALL our concerns and questions. Same day inspection and fast scheduling. Will definately sleep better tonight. Day one of installation. So fast and well done. Jacob and partner are easy to communicate with and very courteous. Almost done.
Debra Neiman
2 weeks ago
Kerwin was absolutely exceptional! Did an excellent job ensuring our HVAC was good and ready to service home. Clearly a 5-Star service! Thank you!
robert wilson
2 weeks ago
As always, Kevin did a great job! He is polite, professional and does excellent work with attention to detail. We highly recommend him to anyone who ask! Thank you once again for taking excellent care of our system!
Misty Lewis
2 weeks ago
If forced to describe my interaction with Manny I would choose, "perfect", as usual.
Danny Harrison
2 weeks ago
Adam is very knowledgeable and thoroughly knowledgeable explains what he is doing and what needs to be done (if anything).
David Anderson
2 weeks ago
We’ve been having our unit serviced regularly for almost 5 years now. It’s nice we normally have the same tech for those visits. Brandon is our preferred tech. He is always thorough and asks if we have any questions when he’s done.
Soreka Sholedice
2 weeks ago
worked very clean and provided excellent service. Tech answered all my questions very well and professionally
Manuel Toves
2 weeks ago
Kerwin was absolutely exceptional! Did an excellent job ensuring our HVAC was good and ready to service home.
robert wilson
2 weeks ago
Had a new unit installed by Will and Christian. Thank you, they did an excellent job cleaning up afterwards.
Sharon Saltus
2 weeks ago
Nick and Kirwin, two adamant and knowledgeable young men, that take their jobs serious. Fast, efficient, and hard working. Complete hvac replacement done in great timing. House feels amazing. Would recommend this company and their workers 10/10. Great job guys! Sorry yall had to drive this far into Texas, but if anything ever is to happen, I'll be calling yall again! Thank yall!
Riley Wheeler
2 weeks ago
The whole team made the process simple, no stress and top notch customer service. We are very happy with our decision to go with them and will definitely use them in the future. Thank you all so much.
Cindy Wheeler
2 weeks ago
Very nice and professional. Took time to show us a issue. Highly recommend.
Debbie Givens
2 weeks ago
Technician Kevin Has an Incredible Personality, Knowledgeable About All Components and Questions asked , Thank you Robinson Air for Providing Excellent Services
Tommy Harris
2 weeks ago
Awesome service. I’d give 6 stars if I could.
Kelvin Ingram
3 weeks ago
Kerwin and Nick installed 2 new hvac systems in our house and did a great job. They answered all my questions and were courteous and professional!
Dylan Lantis
3 weeks ago
Jacob and Ryan did an outstanding job on our new install. It's not easy working up in an attic for several hours with high temps. They were very informative/knowledgeable on what they were doing.. Very professional and courteous.
Faye Gregg
3 weeks ago
Kevin did a great job. Robinson Air always comes through for me. Keeping my HVAC system operating in all the different types of OK weather.
Cliff Hughes
3 weeks ago
Kevin was very polite and helpful as are all of you technicians. I highly recommend Robinson Air!
Paula Chambers
3 weeks ago
04/16/2026: Brandon Dorman exchanged the thermostat. As always, courteous and professional. There is only one word for this company - OUTSTANDING Their customer service is tops! All their techs are very professional, knowledgeable and courteous. I have dealt with many HVAC companies over the years but this one is just great. Highly recommendable! Keep up the good work! 03/23/26: Kevin was out today to fix an a/c issue. As always, courteous and professional.
Petra Short
3 weeks ago
From the nightmare of finding an old air system leaking water into garage and under the tile flooring of kitchen ... to a well explained professional and friendly review with several options to fix, replace, upgrade etc. So happy we called them. They addressed ALL our concerns and questions. Same day inspection and fast scheduling. Will definately sleep better tonight
Debra Neiman
3 weeks ago
He took the time with me to answer all my questions, keep up the good work.
Lisa Kay Ewing
3 weeks ago
Ask for Adam to service your system. Robinson Air sent him out to check our AC unit and he was very knowledgeable and helpful. He cleaned the outside unit better than anyone has ever cleaned it in the 18 years we've had the system. Thank you Adam.
David Atchley
3 weeks ago
Clean, Professional, courteous, respectful, I Always appreciate the prompt, professional treatment I received from these Service Technicians!!!! Daniel does Excellent Work and is very quick and quiet. He takes the time to inspect the entire system. Mr Daniel is very Welcome at this house. Thanks Again to Robinson Air for Expert Service!!!!!
Drifter Truck
3 weeks ago
We had sewage coming up in our shower and toilet almost overflowing. Ryan came in and got right to work and fixed our problem! He was amazing with communicating what he was doing, being careful in our new house and cleaned the bathroom so good it looked like he was never even there!!! He was fantastic and made us feel better if we ever need to call a plumber again we will definitely be using this company again!
Jaime Guard
3 weeks ago
Kurwin did awesome! Thank you so much!
Kelsey Heathcock
4 weeks ago
Update:: just had our spring checkup with Kerwin Clift inspecting our unit. Again, wonderful service with a very knowledgeable technician!!! Our unit has worked well, given us great temperature control in our home and our electric bill has dropped. We are very happy with our purchase!! 4-20-2026 We have had a great experience with every technician from Robinson Air. They have all been very knowledgeable, courteous, and considerate. Our new heat pump is working well and keeping our home perfectly comfortable. They cleaned up so nicely after the job also. I did run into several problems with the answering service. They do not know what they are doing, they misscheduled technicians, called me numerous times with appointments that did not happen and had no consideration for my time and needs. If you can actually get an appointment with a technician, you are going to be so happy with Robinson Air!
Diana
4 weeks ago
Hello Manny Vega, I would like to express my sincere gratitude for your exceptional service to our HVAC system today, April 10, 2025. Your prompt and efficient service were instrumental in ensuring our HVAC system operates at its peak performance. We extend our collective appreciation to the entire Robinson Air team for their unwavering commitment to providing exceptional service. Your team is truly exceptional.
Darrell E. Williams, Sr.
4 weeks ago
Always friendly and helpful as well as personable and professional. My family trusts their expertise and ability to get the job done right.
LMG Swain
4 weeks ago
Manny was great! I really appreciate my requests being accommodated. I feel like he went above and beyond for my semi annual maintenance. As always great job Robinson's Air!
A R
4 weeks ago
Thank you for the professionalism exhibited by Kevin. He provide details of the work he conducted. Very polite and professional He mentioned that our systems was working fine since it wa aonlt 2 years old. I must say the systems is actually only a few months old. Ot was replaced a few kings ago die to a malfunction of the one put in prior. Otherwise the service was very good and thank you
Alexis Shelton
4 weeks ago
Manny! was very professional and worked throughly! He explained everything clearly thank you!
Rebekah Carne
4 weeks ago
Manny was great with helpful information and talking me through what exactly is wrong with the problems I had. Would recommend for anyone that has problems with their AC.
Brandon James
1 month ago
Kevin our technician was very kind and explained everything. He even checked his shoes to make sure he was tracking dirt or mud in the house.
Sandy Tugmon
1 month ago
Adam did an excellent job
debi lewark
1 month ago
Manny did a great job . Thank you !
Steven Reba
1 month ago
Very very pleasant,knowledgeable, was such a pleasure to meet him. great guy he was more knowledgeable Than Any tech that has ever been out . He took pics explained every part of the unit never had any one ever taken apart the unit and showed me the inner part definitely. Would request him in the future. Put him as the main tech to come out ty so much
Belle Camp
1 month ago
Brandon came back to redo my original service request and he was awesome and went above and beyond to make things right
Leann Thornton
1 month ago
Nicholas and crew did a great job! Very thorough and professional! Very satisfied with the HVAC install.
Gary Godwin
1 month ago
Kevin is an excellent technician.
Bruce Baldridge
1 month ago
Another great experience with Robinson Air. Kevin is always professional and very knowledeable.
travis bennett
1 month ago
Such a wonderful experience starting with the first phone call. My call was answered with a polite and informative responses, and a technician was scheduled to come out the very next day! Our technician, Kevin, was friendly, thorough, and laid out all of our options nicely and completely when having issues with our dryer vent system. Also, very reasonable prices! Thank you so much, Kevin!
Miranda Carey
1 month ago
Kevin was literally the best tech ive ever had here. He had my ac up and running within 10 minutes of him being here.
Kim Coston
1 month ago
Kevin was absolutely great! He made sure to let me know every step he was making to service my A/C. Very informative and professional
jillsilva0309
1 month ago
Always good service and courteous service person
Roberto Valentin
1 month ago
Manny was on time and kept me informed during the service. Was thorough and advised me of no issues with my system.
Leann Thornton
1 month ago
I had a great experience with Reuben today. He fixed the water leakage in our house. He is very polite, professional and fast. I am so grateful for Reuben for fixing up other issues I had in my house. I am very happy 😊. Great job.
uuriintuya battur
1 month ago
Kevin professionally performed the HVAC cleaning and maintenance service at my home today. He was friendly,kind and very knowledgeable. He answered all my questions and did a great job!
debra hernandez
1 month ago
Thank you Adam he even fixed the lock on my heater door for me I absolutely love Robinson Air wouldn't go anywhere else
Angela Saudarg
1 month ago
Our technician Kevin was very knowledgeable and courteous the entire time he was here. The service was quick and informative to have my cool air back in my house legitimate lifesaver.
Ray Ruiz
1 month ago
Manny was awesome. Very professional.
Walter Arnaud
1 month ago
Michael and Jacob were amazing and did an excellent job. They were both very detailed and explained everything that was done to improve our vent fans for n the house. I highly recommend Robinson Air & Plumbing for your next service needs.
Andy Strain
1 month ago
Kermet and nick did an awesome job with my a/c and duct work! And it was quick awesome guys!!!
Yasmeen Arellano
1 month ago
Kevin is awesome! Great customer service, looked over the problem and gave an amazing quote for the repairs!
James L.
1 month ago
Adam is very professional and always does a great Job servicing the air conditioner unit and the furnace unit
Linda Martindale
1 month ago
Rueben did a great and was very professional.
Cynthia Dyes
1 month ago
Adam was very thorough on my unit and explained everything very well, I would highly recommend him and service
Rusty Phelps
1 month ago
Very courteous! Got me all set for the summer.
Rick Morris
1 month ago
Very professional and was satisfied with his work
Jim Newvine
1 month ago
He was knowledgeable and professionally trained. I thanked him and all he did was excellent.
Minister Speegle
1 month ago
There is only one word for this company - OUTSTANDING Their customer service is tops! All their techs are very professional, knowledgeable and courteous. I have dealt with many HVAC companies over the years but this one is just great. Highly recommendable! Keep up the good work! 03/23/26: Kevin was out today to fix an a/c issue. As always, courteous and professional.
Petra Short
1 month ago
Robinson crew was top notch! Lewis was instrumental in selecting new system to meet our needs. Nick and Kerwin were fantsstic installers. They were hard working, prompt, and knowledgable. They did a complete tear out and reinstall with new equipment in just 2 days. We are very pleased with our overall experience with the folks at Robinson Air. Thank you for all you did for us.
Daniel McMullen
1 month ago
Had our Spring HAVAC check done BY Robinson Air. Great job by Manny. Efficient, quick and friendly.
Sharon Meisenzahl
1 month ago
Kevin was very kind and professional! He came out on his Sunday to save the day!
Lauren Bruner
1 month ago
Ruben from Robinson airbag wasProfessional , courteous, worked efficiently solved our plumbing problem! Sign up for yearly service. 👏
Elizabeth Cassinos
2 months ago
Was due for my annual tune up and noticed my ac wasn’t working properly. I called on Friday late afternoon and was told the could have someone out here Tuesday and would put me on the emergency list. Last night at 8pm Alexis text me that I was put on the list for Saturday morning and would get it looked out and the tune up done. Kevin came out and did a great job. Big shout out to Kevin. He walked me through everything and what the problem was and how he was going to fix it. He was super professional.
Jasmin Moors
2 months ago
He was thorough, listened to my challenges and systematically fixed my cooling issues. Adam Freeman with Robinson air is personable and technically excellent.
Pat Hollis
2 months ago
Good job- checked out unit, reversed batteries I had put in. Knowledgeable and efficient!
Janice Logan
2 months ago
Extremely professional! Quick to set up appointment and fix our air conditioning! Sidney is absolutely amazing and went above and beyond to take care of us! Best customer care and service by far! I highly recommend Robinson air for all your HVAC needs. Kevin is one of the best, most knowledgeable around.
Todd Stevenson
2 months ago
Very pro explanation on everything he did an on time
douglas moyer
2 months ago
The tech Kevin they sent out was polite, professional and was full of knowledge.
Daniel Mccray
2 months ago
Kevin did an amazing job.
Trisha Jameson
2 months ago
Kevin came out to do a tune up/inspection and he was great. Super friendly and knowledgeable. I'd rate higher if I could
William Harman
2 months ago
Installed a new unit today by Kerwin and Nick appreciate this team cleaning up after. thank you so much great customer service! Super excited for our new unit!
Kirsten Clark
2 months ago
Kevin was fantastic and did an excellent job. He was very detailed and explained everything that was done and gave recommendations to improve our system. I highly recommend Kevin and Robinson Air & Plumbing for your next service.
Andy Strain
2 months ago
They came out and took care of our plumbing issues. Explained everything they were going to do before hand. They ended up not needed to do some things listed and refunded the money for it with no problems.
Stephanie Rodman
2 months ago
Kevin was quick, friendly and efficient and gave good information. He was on time and worked quickly to meet my time constraints on having to leave home by a certain time.
John Fedrick
2 months ago
Kerwin Cliff and Nick Robinette did such an amazing job getting us all ready for summer with a brand new AC unit! Thank you guys!
Sarah Anderson11
2 months ago
He Kevin was quick and pleasant and took extra time for me I recommend Robinson air
Latonia Wojciechowski
2 months ago
Adam provided great service while performing maintenance on my HVAC system today and explained all with great ease.
Luis Troche
2 months ago
They sent a young man named Adam out to service the AC units. He noticed that one unit looked different that the other even though I told him they were supposed to match. He went into the attic and found the second units air scrubber and took pictures just validating that it was there. Robinson air had installed the units so him questioning and looking was like double checking the work. That type of honesty is nice to get especially when other HVAC companies I have caught trying to cheat me. I can't express enough how good it is when people check their own work and just do the right thing.
Gerald Brown
2 months ago
Great Service, polite nice guy, cleaned up well after the job
Bill Malone
2 months ago
Reuben has excellent service at Robinson air
Bonny Gardner
2 months ago
Your Tech Kevin Ballard is very professional and explained everything that he was going to inspect and service on our equipment.
Jessie Potts
2 months ago
Kevin was the heating & Air conditioning repairman and he was knowledgeable and polite. Kevin did great job on my services and i would recommend highly to all customers!
Michael Hayes
2 months ago
Kerwin and Nic did a great job installing our new system. Very efficient
Tyson Potter
2 months ago
Tech shld be promoted ahead of peers… very patient and professional...This is an edit of a previous review but the same tech came out for related plumbing issues and was extremely professional and understanding of our issues no matter how minor. Even the phone staff during a communications issues on appointment time and date was extremely professional and understanding. Contractors throughout this service area should take note of your practices. I was extremely pleased and happy with my service despite how minor the issue actually was.
brandon giles
2 months ago
Mike did a great job fixing my a/c unit in a short time - he also made helpful recommendations for things to do to help make the system run more smoothly
Sherry
2 months ago
Kevin was very helpful and experienced everything to us and what our options were, we would like him to be our personal services tech....
Renee Lee
2 months ago
Kevin was amazing. Highly recommend.
Amanda
2 months ago
Came out for a tuneup this morning and did an excellent job. Explained what they were doing and what all my options were
tutu playa
2 months ago
Kevin has been truly helpful in getting my A/C concerns addressed. When he couldn't fix the issue by himself he immediately got ahold of the people that could to get it resolved. Really professional.
Cris Ross
2 months ago
We have been using Robinson Air for many years for HVAC and plumbing services and they never fail! Today, we had an issue with the air conditioner and after calling they sent over Brandon. He was able to diagnose the issue and fix it with ease. He also performed the spring maintenance on the system and also help reconnect the thermostat to our app. He was knowledgeable and patient. Will definitely stay with this company for many years to come!
Heidi V. Martinelli-Barbosa
2 months ago
Called for service this morning and they showed up this afternoon. Manny Vega conducted my seasonal tune-up, and got my unit back up and running and recommended things to extend the life of the unit and prevent the same failure from happening again. I would recommend Robinson Air to anyone a their maintenance plan has again proven it worth while also being affordable.
CHRISTOPHER CROCKER
2 months ago
This is my 2nd review for Robinson Air. Outstanding and prompt service. Kevin answered every question with professionalism.
Nadja Murray
2 months ago
Kevin was absolutely amazing! He came in with such a positive attitude super nice and professional from the start. He was incredibly friendly with my kids, which I truly appreciated as a mom. He took the time to check out every single thing thoroughly, took lots of pictures, and explained everything in a way that was clear and easy to understand. I felt confident and informed throughout the entire process. I totally 100% recommend Kevin to anyone looking for someone who is detailed, professional, and genuinely kind.
Devon
2 months ago
Kevin once again was incredibly professional and clearly is the best at what he does. He explained what he had found, which is what he stated the issue was at our last appointment and fixed it in a timely manner, as well as did some much needed cleaning to the system. Excellent customer service, friendly and trustworthy. I will request him as often as they will allow. I highly recommend Kevin!
Misty Lewis
2 months ago
I was very impressed with Lewis. We sat down and went over every option that they offer. He was also kind, courteous and very helpful. He did not take advantage because I was a woman. He treated me like everyone else. I believe it was a fair price and was satisfied with the options that I choose. Thank you again, Robinson air!!
Lady M
2 months ago
Kerwin and Nick came out today to replace my furnace. Awesome job! Quick and clean. Thanks! Also want to give a shout out for Kevin who stopped by to fix a minor problem. Found the problem, had it corrected and was back on his way in minutes.
Shane Nielsen
2 months ago
Kevin was very professional, courteous and friendly. Great attitude. Thank you Kev!
GalahadUSA61
2 months ago
Guys were professional, courteous and efficient.
Explains the operation of unit.
Sherry Arnold
2 months ago
Reuben was the best plumber I seen in a long time. Needed help with our faucets for the bathroom sink, and he fixed it right away for us! Best customer service too!
Lisa Maylee
2 months ago
Our hot water heater needed replacing and we were given an install date of Wed Feb25th. Shortly after scheduling the service, Reuben reached out to my husband and offered to come 4 days early, on a Sunday no less. We are incredibly grateful for the prompt installation. Reuben was pleasant and professional, even with it being a difficult installation.
All of my calls to Robinson were answered swiftly throughout the process and I appreciate the option to communicate via text. We were well informed throughout the process. Prices were made clear upfront.
Heather Smith
2 months ago
I was luckily able to get my leaking hot water heater replaced and installed in the same day. Everyone involved were professional, friendly, knowledgeable and made every effort to be sure I received the quickest service to regain my comfort. My hot water heater was back up and working by the evening! I also took advantage of their ROBINSON AIR COMFORT CLUB MEMBERSHIP which includes up to twice a year complete system maintenance, discounted repairs, priority service, free standard 1 inch filters and more. All for a very reasonable monthly or one time annual fee. I HIGHLY recommend Robinson Air HVAC & Plumbing!
Dr Rick Filipek
2 months ago
Kevin took his time and explained what he was doing and probable issues. He was kind and professional and seemed to actually care about the customer. Highly recommend!
Misty Lewis
2 months ago
Adam was great, very friendly and thorough.
tquin024
2 months ago
Techs were clean, professional and knowledgeable. Although they focused on their work, they were very personable. Got the job done Quickly and correctly / water heater replacement.
Don Lechel
2 months ago
Technician was very knowledgeable. Had a great installation, minor problem with the heat coil, but they got it fixed superb job.
Raymond Coots
2 months ago
Such a wonderful experience starting with the first phone call. My call was answered with a polite and informative responses, and a technician was scheduled to come out the very next day! Our technician, Kevin, was friendly, thorough, and laid out all of our options nicely and completely when having issues with our dryer vent system. Also, very reasonable prices! Thank you so much, Kevin!
Miranda Carey
3 months ago
Adam Freeman originally came to do the service check. My unit was originally installed by a now out of business service. There were several issues (of which I was aware) the previous techs had...plundered. I had intended to have these issues corrected but Adam pointed out how fixing these now could save my new unit from future repair costs if left unattended. He was knowledgeable and explained what and why the various things were being done. One example of the repairs he made? The techs that installed this new unit (now 2 years old) had ran the condensation drainage through the filter housing. Essentially compromising the efficiency of the filter leaving a 4 inch gap that was sealed with foil tape. The actual filter should have been a 20 inch filter not a 16 that was "urban engineered" to fit. In short I appreciated his honesty and professionalism in doing the job quickly, efficiently and at a fair price. I could have paid more and not have had the issue appropriately addressed. I feel confident that my unit will be in service for many years to come. Thanks to Adam's exceptional service.
Michael Jones
3 months ago
Enjoyed the efficiency of the tech. Adam was very professional and knowledgeable, he was performing fall tune-up
Lewis Jones
3 months ago
Kevin did a great job, fast, professional, and knowledgeable.
jason roller
3 months ago
Technician was super informative and polite even with the kids. He explained everything he was doing. He tested the system before leaving. Even on a short notice today they still made time for us.
Aaron Barakat
3 months ago
Manny did a great job servicing our units. We love the Care program for peace of mind.
A Bower
3 months ago
There is only one word for this company - OUTSTANDING Their customer service is tops! All their techs are very professional, knowledgeable and courteous. I have dealt with many HVAC companies over the years but this one is just great. Highly recommendable! Keep up the good work!
Petra Short
3 months ago
Reuben did a fantastic job replacing my hot water heater today! He was professional, knowledgeable, and did a great job answering my many questions!
debra hernandez
3 months ago
Adam was fantastic! He arrived quickly, was very knowledgeable, and fixed the issue very quickly. If you have any heating, air, or plumbing needs, Robinson’s is the way to go.
Tara DeLonais
3 months ago
Got our heating tuneup done by Kevin, he was fast, friendly, and did a great job! Would recommend.
Katie Stringer
3 months ago
Very fast service. Highly professional personnel.
JAMES JONES
3 months ago
I could not have asked for better more professional service. I would highly recommend. It is wonderful to see great customer service.
Dee Jerles
3 months ago
Ruben and Ryan went above and beyond when they installed my hot water heater. Thank a bunch!
Shawna Gill
3 months ago
We had to replace a worn out cast iron pipe and it was a major job. Reuben was our plumber and did a fantastic job! He explained everything that had to be done and went beyond just replacing a 50 year old pipe. He was professional and has the best customer service attitude I have ever seen in a plumber. We will ask for him again. Thank you Reuben for treating us with respect! Robinson Air has the best employees!
Mari English
3 months ago
I got my new heating unit, I won through Lennox for having the oldest heating unit entered in the contest! Kerwin and Ryan came out for the installation. They were were quite exceptional in their knowledge and workmanship. They went above and beyond to get the new system put in and the old system removed. The old unit probably weighed more than both of them combined. They were very helpful in making sure I had all my questions answered. They deserve a bonus just dealing with the removal of the old system. Thank you Robinson Air
Lisa Reames
3 months ago
Called to have someone check out our furnace and they sent someone out same day. Our technician Manny was friendly and professional, and did a good job explaining things in an understandable way. Overall the value for service was really reasonable.
Loren Dunham Greathouse
3 months ago
Adam was our tech and did a fantastic thorough job. Request him!!!
Jessica Barakat
3 months ago
I got my new heating unit, I won through Lennox for having the oldest heating unit entered in the contest! Kerwin and Ryan came out for the installation. They were were quite exceptional in their knowledge and workmanship. They went above and beyond to get the new system put in and the old system removed. The old unit probably weighed more than both of them combined. They were very helpful in making sure I had all my questions answered. They deserve a bonus just dealing with the removal of the old system. Thank you Robinson Air
Lisa Reames
3 months ago
Adam was awesome! He was extremely professional, knowledgeable, and efficient in servicing my units!
Latrice Barker-Williams
3 months ago
Dedication, perseverance, skilled, passionate! We could not have asked for more! Highly recommend Robinson Air, thank you!
Drums Clark (eddie_on_drums)
3 months ago
Kerwin and Nick did a great job and helped me out a lot.
Donald Dalton
3 months ago
The person they sent was Ruben. He was so nice. It was snowing, icy and freezing but he still greeted me with an introduction and a smile. He explained what was wrong with our fireplace in terms that I could understand and let me know about the plumbing deals going on AND discounts that were available if we signed up for a membership. Because of Ruben, we now have a reliable company that we can depend on and a safe gas line for a cozy fire.
Ricks gaming and challenges
3 months ago
Robinson Air & Heating came out on the worst possible weather day & were very fast in fixing my heating issue. I highly recommend them.
Zee Barreras
3 months ago
Brandon came to an emergency call the other day and has my system up and running again. Being a stroke patient I can't be in the heat and I wasn't
Sheryl Hammonds
3 months ago
Adam did an outstanding job. Very professional and explained every step he did and why he did it. Explained cause and effect on how parts works and fails. I would recommend him to everyone who needs heating/air work performed on there units.
John Mahon
3 months ago
Thank you so very much! Our service technician was so kind he even endured the loving enthusiasm of our 4 dogs!
Mary Bracamontes
3 months ago
Carlos and Jeremy did a fine job. I found them amiable and informative. BIG THUMBS UP!
John Adams
3 months ago
Kevin was great and did an ecellant job. Answered alot of questions for me.
Dorothy
3 months ago
Excellent, all the way thru the process
Rick Johnson
4 months ago
Attention to detail and very friendly to talk to!
Alice Washington
4 months ago
They arrived at the time they said they’d be there, very professional and courteous and completed the work in a timely manner.
Terry Hellickson
4 months ago
Kevin Ballard was very polite , friendly, checked our furnace, thermostat, hot water heater, and air conditioner. He even picked some boxes up in the backyard the wind had blown in that we didn't know about. Very nice person.
Kay Copeland
4 months ago
Adam was absolutely above exceptional in his understanding of repairing our Lennox heating system. In repairing the system he made us aware of the problem the best he could which made him seem utmostly trustworthy and the workmanship he demonstrated in fixing the heater is greatly appreciated. In my opinion, this employee is an asset to this company, a professional at his job and I would request his service in the future if needed, as well as giving Adam a great reference for a job well done.
Jean Tah_wah
4 months ago
Brandon is so great. Professional and courteous!!! We always ask for him. He explains what he is doing and why
Donna Exley
4 months ago
Great work by Kevin. On time with professional service. Thanks!
Heavin Agency
4 months ago
Brandon was very polite and answered all my questions. This is my second time with this company and Im very satisfied.
Miss. A
4 months ago
On time, clean, explained everything, best communication with any company I’ve ever had. Wanted to make sure I was happy. Would highly recommended.
Pilar Lynch
4 months ago
Kevin did a great job he made things go smoothly and was very informative.Excellent service definitely recommend them. Thanks again Kevin!
Rudolph Johnson
4 months ago
Technician was very knowledgeable. Had a good winter check up.
Raymond Coots
4 months ago
Manny was Awesome and Thank You and if there's anyway that he can be the service Tech for us next time and also for as long as you do our services Thank You Jack
Jack Cagle
4 months ago
Jacob and Ryan got my family and I up and running. They were very knowledgeable and did an awesome job installing our HVAC.
Frank Russell
4 months ago
We had the pleasure of having our service done today by a gentleman named Adam. He was very professional from start to finish and demonstrated vast knowledge regarding the HVAC system. He answered all our questions and was very polite throughout. My family and I are very grateful, Thanks Adam!
Claudio Ramirez
4 months ago
Mr. Kevin did an excellent job servicing our air system. He told me about the UV and Air purifier. Great job and expenrience
Troy Vinson
4 months ago
Robinson Air serviced and did a tune-up on both of my units, and the experience was excellent. Brandon (Tech) was professional, on time, and very thorough. Everything was explained clearly, and both units are running great. Reliable, honest service …I highly recommend them.
betty leasau
4 months ago
Very friendly and knowledgeable.
Edwin and Judy Schettler
4 months ago
Extremely helpful, friendly, and timely! As usual from your company!! Awesome! Kevin was and is always extremely friendly and helpful!!
MaryLou Schlottach
4 months ago
Very professional very friendly gentleman, very knowledgeable and made sure I understand everything he was going over with me
John Christman
4 months ago
Mr Kevin was very professional and answered all questions on the new system
Jerry Smith
4 months ago
Kevin was very professional and did a great job installing a thermostat. He made sure everything worked and that we knew how to use the new equipment.
Nicole Keenan
4 months ago
What professional repersentives for your company. Very knowledgeable and detailed. We were impressed with both Erwin and Nick. They dug right in and wk quick and cleaned up after themselves. They answered all our questions. So nice to have young men that knew their job. We appreciate them and all your staff. Thank you. Dan and Diane Simon
Diane Simon
4 months ago
Manny came out to do on winter check. Amazing customer service. Highly recommend Robinson for any and all HVAC.
Rene Metheny
4 months ago
What professional repersentives for your company. Very knowledgeable and detailed. We were impressed with both Erwin and Nick. They dug right in and wk quick and cleaned up after themselves. They answered all our questions. So nice to have young men that knew their job. We appreciate them and all your staff. Thank you. Dan and Diane Simon
Diane Simon
4 months ago
Mike did a fantastic job. Informative and efficient
Vanessa Griner
4 months ago
Adam was very knowledgeable and professional! He took extra time to fix an airflow problem that we have been having for several seasons. He answered all our questions without hesitation!
Amanda Salfeety
4 months ago
Mike Heinlien came out performed routine maintenance on my A/C unit. He was very thorough with his inpection and when he spotted an issue, he explained in detail the issue and how to fix it which includled the costs. Mike was very honest in his evaluation of my unit and made some recommendations. He thoroughly inspected and cleaned the unit and prepared all of the necessary paper work and the total costs. I was very impressed with his integrity and his work ethic. Please keep him around. Thank-you.
Kenny Bates
4 months ago
Adam was awesome!!! Super knowledgeable and professional!
allison mohan
4 months ago
Adam was great to work with and super helpful.
j m
4 months ago
Heating system check up. Keven worked quickly and did a great job.
Eugene McDonald Jr
4 months ago
Kevin was awesome! He took great care of us and was very informative and polite!
Taylor Fisher
4 months ago
Manny Vega was Very courteous and professional, punctual, and Very personable. Enjoyed speaking with him. He did an awesome job. Very pleased with his work. Quick and efficient.
Tyrele
4 months ago
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