3 Signs Of A Bad HVAC Contractor

August 15, 2023

We Spend Our Time Being The Most Reliable
HVAC Contractor In Lawton, OK

Still, It Pays To Know The Red Flags. Here Are 3 Signs
Of A TERRIBLE HVAC Contractor.

We pride ourselves on being the HVAC company that homeowners in Lawton, OK and the surrounding communities can count on–no matter what.  So…it might seem odd that we’re making a list of BAD HVAC contractor qualities.

Well, it’s actually pretty important. We care about consumer advocacy and keeping homeowners safe from shoddy work, bad service, and outright scams.

That’s why we put together this list of HVAC contractor red flags….

#1: They Can’t Communicate Or Give You A Straight Answer

If you know much about our core values and company culture, you’d know we’re all about communication. We can’t guarantee that we’ll solve your problem immediately, but we can guarantee that we’ll address it and tell you our plan of action.

We even have our own “2 AM” Standard policy for dealing with your service quests WHENEVER they pop up. It means that we ALWAYS have someone ready to get you into our system and schedule a service appointment.

But what does a BAD HVAC contractor do?

  1. They BARELY answer the phone. You either go straight to voicemail or get answered by an automated, incomprehensible robot. No thanks!
  2. They show up LATE without even bothering to call ahead and warn you. We’ve even heard stories of homeowners waiting around all day without any correspondence at all.
  3. They disappear after the work is done. You need to know that your contractor will still be there a month from now if something goes awry. You won’t get that with some fly-by-night company.

#2: They Don’t Have A Lot (Or Any) Good Reviews

We take special pride in our customer reviews. Here’s the thing– not all contractors can brag about their great reviews because they don’t have any.

Generally speaking, if a heating and cooling company doesn’t have a plethora of positive reviews–or many reviews at all –you should probably stay away. This is a business where your reputation is everything. If they don’t have any customers who are willing to vouch for them, it’s a REALLY bad sign.

#3: They Give You “Bad Vibes”

Finally, watch out for contractors who just plain give you bad vibes. This can be anything from rudeness, a lack of professionalism, or even something more vague.

Trusting someone in your home is a serious matter, and sometimes it’s best to go with your instinct. If you feel like someone is trying to scam you or twist your arm to get you to pay for something you don’t need, you should heed your intuition. At Robinson Air, we don’t utilize high–pressure sales tactics because we’re genuinely here to help.

From day one, we’ve been committed to serving our community and improving the lives of our customers, and the attitude of genuinely doing what’s right by you is embodied by every member of our amazing team.

Request Service With Robinson Air Today! 

If you are a homeowner in SW Oklahoma or Northern Texas, please give us a call at (580) 699-5760 for your heating, cooling, or plumbing needs.  You can also request service here.