Learn About Robinson’s ‘No-Matter-What!’ Approach To Service

June 23, 2022

At Robinson Air, We Take Care Of Our
Customers…No Matter What!

Even When We Can’t Fix The Problem Ourselves,
We Find Someone Who Can

One of the most common questions we get from S.W. Oklahoma families who look us up on the internet before reaching out and giving us a call is:

“How in the world, did they manage to get Thousands Of 5-star Reviews?

With over a decade in business, we think it really comes down to two all-important aspects of our HVAC, Plumbing, and Full Home Comfort business:

  • Outstanding Workmanship & Attention To Detail
  • A Genuine Commitment To Our Customers!

We’re one of those family-owned and family-run companies that you can Call At 2 am with an HVAC Emergency. We’re one of those local companies that you can depend on, and who you can feel good about building a long-term relationship with. And we’re one of those companies who are going to do everything we can to help you, even if the problem you’re facing isn’t in our wheelhouse.

An Example: The Unsealed Basement Incident

We had a woman frantically reach out to us about a leak in her basement. She wanted a sump pump to be put into the basement because standing water had collected down there and it was becoming a problem.

Of course, we did that, but we also had to let her know that it wouldn’t address or fix the overall problem – the basement wasn’t sealed properly. And unfortunately, the seller of the home didn’t say anything.

So, what did we do? We got on the phone and found a dependable basement sealing company who could come out and deliver a dry basement! We could have just installed that sump pump and walked away, but we’re a Core Driven S.W. Oklahoma HVAC company that isn’t going to leave a woman and her newborn with a problem while her husband is deployed in the military.

No… way!

She was upset. She was confused. But we got her taken care of. Once everything was fixed and her basement was sealed, we made sure to follow up and see if there was anything else we could do to make her comfortable.

It’s what we do. Here’s a recent review we got from a lady named Sandy, just to reiterate.

“From the receptionist to the installers, these professionals were knowledgeable, did an excellent job, cleaned up after themselves, worked with us in supplying temporary cooling while awaiting the new unit, and checked on us after all was done to make certain everything was working properly. I am very pleased with Robinson Air and would recommend them to everyone.”
Bottom Line: Robinson Air WILL Get You Comfortable Again

If you have an issue that involves HVAC, Residential Plumbing, or Home Comfort Services… don’t hesitate to reach out and Contact Us. We’re happy to take the time and listen, help you find out what’s going on, and then show you our modern solutions.

Thanks for your time today, and we look forward to hearing from you soon. Remember, we’ll settle for nothing less than doing everything we can to help you get comfortable again!